PRIVACY POLICY

Privacy Policy

Effective Date: August 3, 2025

thevo2brand (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or purchase our products. Please read this policy carefully to understand our views and practices regarding your personal data.

1. Information We Collect

We collect information to provide better products and services to all our customers. The types of information we collect include:

  • Personal Information: Name, email address, billing and shipping address, phone number, payment details, and other information you provide when you create an account, place an order, or communicate with us.

  • Usage Data: Information about how you use our website and services, including IP address, browser type, operating system, pages visited, time spent on pages, and click data.

  • Device Information: Details about the device you use to access our services, including hardware model, operating system version, and mobile network information.

  • Location Data: With your consent, we may collect location information to offer location-based services.

2. How We Use Your Information

We use your information to:

  • Process and manage your orders, payments, and deliveries.

  • Provide customer service and respond to inquiries.

  • Personalize your experience by showing relevant products and offers.

  • Improve our website, products, and services.

  • Communicate important updates, promotional offers, and marketing messages (with your consent).

  • Detect, prevent, and address technical issues and fraudulent activities.

  • Comply with legal obligations and enforce our policies.

3. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Service Providers: Companies that perform services on our behalf such as payment processors, shipping partners, and marketing agencies.

  • Affiliates and Partners: To help deliver services or offers that you have requested.

  • Legal Authorities: When required by law or to protect our rights and safety.

  • Business Transfers: In connection with any merger, sale, or transfer of company assets.

All third parties are contractually obligated to handle your information securely and confidentially.

4. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your browsing activities to enhance user experience, provide personalized content, and analyze site traffic. You can manage your cookie preferences through your browser settings.

5. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the internet or electronic storage is completely secure. You acknowledge the inherent risks involved.

6. Your Choices and Rights

  • Access and Correction: You may access, update, or correct your personal information by logging into your account or contacting us.

  • Opt-Out of Marketing: You can unsubscribe from marketing emails by following the instructions in the email.

  • Do Not Track: Our website currently does not respond to “Do Not Track” signals.

  • Data Deletion: Subject to applicable law, you may request deletion of your personal data by contacting us.

7. Children’s Privacy

Our products and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware we have collected such information, we will take steps to delete it promptly.

8. International Data Transfers

Your information may be transferred to, stored, and processed in countries outside of your residence, including the United States, where our servers are located and our central databases operate. By using our services, you consent to this transfer.

9. Changes To This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

10. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

THE VO2 COMPANY
Privacy Department
[Contact thevo2brand@gmail.com]

Your privacy is important to us, and we are dedicated to protecting and respecting it. Thank you for trusting thevo2brand.com.