SHIPPING

Shipping Policy

Order Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or promotional periods, processing times may be slightly longer. You will receive a confirmation email once your order has shipped.

Shipping Methods & Delivery Times
We offer multiple shipping options to meet your needs:

  • Standard Shipping: Delivered within 7-14 business days

  • Expedited Shipping: Delivered within 5-7 business days

Delivery times are estimates and may vary based on location and carrier.

Shipping Locations
We currently ship to all 50 states within the U.S. and select international destinations. Shipping fees and delivery times vary depending on the destination.

Shipping Costs
Shipping charges depend on the selected shipping method and order location. Any applicable shipping fees will be calculated at checkout. Free standard shipping may be offered on orders over a specified amount, as detailed on our website.

Order Tracking
Once your order has shipped, you will receive a shipment confirmation email containing a tracking number. You can use this number to track your package through the carrier’s website.

Address Accuracy
Please ensure your shipping address is accurate and complete to avoid delays. We are not responsible for undeliverable or lost shipments due to incorrect or incomplete addresses.

Delivery Issues
If your package is lost or damaged during transit, please contact our customer service team promptly. We will work with the carrier to resolve the issue and ensure your satisfaction.

International Shipping
International shipments may be subject to customs fees, duties, or taxes imposed by the destination country. These charges are the responsibility of the recipient. Delivery times for international orders vary and may take longer than domestic shipments.

RETURNS

Return Policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return most items within 30 days of delivery for a full refund or exchange. Items must be in original condition, unworn, unwashed, and with all tags attached.

Return Process

  • Initiate your return through your online account or contact our customer service team for assistance.

  • Pack the item securely in its original packaging, including all accessories, manuals, and documentation.

  • Use the provided return shipping label or follow the instructions given by customer service.

Exclusions

  • Customized or personalized products are non-returnable unless defective.

  • Items purchased from third-party retailers must be returned to the original retailer.

Refunds
Refunds will be processed to the original payment method within 7-10 business days after we receive and inspect your return.

For questions or support, contact our customer service team. We appreciate your business and are here to ensure your satisfaction.